Shipping policy

Shipping Policy

Last updated: March 12, 2026

This Shipping Policy applies to all orders placed through canadianmarkt.com, operated by Buynova LLC.

We are committed to delivering your orders in a timely and transparent manner. Please review the details below regarding our shipping practices.

Order Processing Time

  • Orders are typically processed within 1–3 business days

  • Orders are not shipped or delivered on weekends or public holidays

  • During high-demand periods, processing times may be slightly extended

Shipping Origin

All products sold on canadianmarkt.com are sourced from the United States and shipped directly to Canada.

Shipping Destinations

We currently ship only within Canada.

Estimated Delivery Time

Estimated delivery times may vary depending on location and carrier performance:

  • Standard Shipping: 7–14 business days

  • Remote areas: Delivery may take longer

Delivery times are estimates and are not guaranteed.

Shipping Costs

  • Shipping costs are calculated at checkout unless otherwise stated

  • Any promotional free shipping offers will be clearly displayed on the website

Customs, Duties & Taxes

Orders shipped from the United States to Canada may be subject to customs duties, taxes, or import fees, depending on Canadian regulations.

Unless explicitly stated at checkout:

  • These fees are the customer’s responsibility

  • Buynova LLC is not responsible for customs delays or charges

Shipment Tracking

Once your order has been shipped:

  • A tracking number will be sent via email

  • Tracking updates may take 24–72 hours to appear

Lost, Delayed, or Stolen Packages

  • Buynova LLC is not responsible for delays caused by carriers, customs, or external factors beyond our control

  • If a package is marked as delivered but not received, customers must contact the carrier directly

  • We will assist where possible, but cannot guarantee replacement or refund in such cases

Incorrect Address

Please ensure your shipping address is accurate at checkout.

  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer

  • Orders returned due to address errors may require additional shipping fees for reshipment

Damaged Packages

If your order arrives damaged:

  • Contact us within 48 hours of delivery

  • Provide clear photos of the damaged item and packaging

We will review the case and offer a suitable resolution.

Contact Information

For any shipping-related questions, please contact us:

📧 canadianmarkt@proton.me

🌐 https://canadianmarkt.com

Buynova LLC

75 E 3rd ST STE S92

Sheridan WY 82801

+1 (305) 900 2550